On your HMI, press and hold the SYS button to get to the system screen, then select DOWNLOAD PORT, then select the com port number on the HMi you're connect to, when asked BYPASS MODE? choose NO In HMISoft, go to OPTIONS > CONFIGURATION Standard tab and set Upload/ Download to PC COM PORT and select the com port number of your RS232 port or converter In HMISoft select FILE > UPDATE FIRMWARE There are possible 4 methods- USB transfer from a Win XP machine, Serial Transfer, Ethernet transfer, and USB memory disk: To set up Windows 7 Upload/ Download compatibility on an HMI and HMISoft V1.18 or later there are two steps Only HMISoft V1.18 or later supports Windows 7.Äownload the HMISoft version 2.11 from the Eaton website using the link below: Operator Interface Can't connect to HMi using Windows 7/10, failed USB port COM error
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